Jun 26, 2026 12:09 PM EDT

Affected Service: Canadian Terminal Connectivity Errors

Technical teams continue to work towards a resolution for this issue. We apologize for the inconvenience.

Customer Service Contact Information: 800-725-1243

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Core Processing Solutions

Operational

Converge

Fusebox Gateway

Resolved: Shift4 tokens on Fusebox Jun 25, 2026 4:03 PM EDT

Fusebox Patching Maintenance Jun 27, 2026 9:30 AM–5:00 PM EDT

CenPOS Payment Gateway

Elavon Point of Sale (Formerly talech)

Elavon Hosted POS Integration System (HPI)

EMoney

NetTrans

Secure File Transfer

Terminals

Investigation: Canadian Terminal Connectivity Errors Jun 26, 2026 8:58 AM EDT

Servicing

Operational

Payments Insider

Fusebox Portal

Fusebox Portal Maintenance Jun 29, 2026 8:00 PM–Jun 30, 2026 2:00 AM EDT

Fusebox Patching Maintenance Jun 27, 2026 9:30 AM–5:00 PM EDT

General Notifications

Investigation: Canadian Terminal Connectivity Errors Jun 26, 2026 8:58 AM EDT

Healthcare

Operational

MedEpay

Payment Navigator

Maintenance Events

Operational

Fusebox Maintenance

Converge Maintenance

General Maintenance

viaConex

Operational

Prodgate 1

Prodgate 2

Recent History

No events for 9 days!

Elavon Network Maintenance Jun 16, 2026 8:00 PM–Jun 17, 2026 7:00 AM EDT

4 Affected Services:

viaConex / Prodgate 1
viaConex / Prodgate 2
Core Processing Solutions / NetTrans
Core Processing Solutions / EMoney

No events for 3 days!

Elavon Network Maintenance Jun 13, 2026 8:00 PM–Jun 14, 2026 7:00 AM EDT

4 Affected Services:

viaConex / Prodgate 1
viaConex / Prodgate 2
Core Processing Solutions / NetTrans
Core Processing Solutions / EMoney

No events for 5 days!

Resolved: Multiple Applications with Connection Errors Jun 8, 2026 8:51 AM–11:58 AM EDT

Core Processing Solutions / EMoney

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