Status Page - Elavon Inc

Core Processing Solutions

Operational

Fusebox Gateway

CenPOS Payment Gateway

Completed: CenPOS Maintenance Sep 26, 2022 6:00 AM EDT

CenPOS Maintenance Sep 26, 2022 6:00 PM–Sep 27, 2022 12:00 PM EDT

Elavon General Processing Maintenance Sep 28, 2022 6:00 AM–Sep 29, 2022 6:00 PM EDT

NetTrans Maintenance Sep 27, 2022 7:00 AM–Sep 28, 2022 7:00 AM EDT

Secure File Transfer

Servicing

Operational

Payments Insider

General Notifications

Healthcare

Operational

Payment Navigator

Maintenance Events

Operational

Fusebox Maintenance

Completed: Fusebox Gateway Maintenance Sep 25, 2022 4:00 PM EDT

Completed: Fusebox Portal Maintenance Sep 25, 2022 12:00 PM EDT

Fusebox Portal Maintenance Oct 2, 2022 7:00 AM–3:00 PM EDT

Converge Maintenance

General Maintenance

Elavon Network Maintenance Sep 26, 2022 7:00 PM–9:00 PM EDT

Elavon General Processing Maintenance Sep 28, 2022 6:00 AM–Sep 29, 2022 6:00 PM EDT

NetTrans Maintenance Sep 27, 2022 7:00 AM–Sep 28, 2022 7:00 AM EDT

viaConex

Operational

Elavon General Processing Maintenance Sep 28, 2022 6:00 AM–Sep 29, 2022 6:00 PM EDT

Elavon General Processing Maintenance Sep 28, 2022 6:00 AM–Sep 29, 2022 6:00 PM EDT

Metrics

Past Week

Converge Percent Uptime

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Converge Incidents Reported

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Fusebox Gateway Percent Uptime

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Fusebox Gateway Incidents Reported

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Prodgate 1 Percent Uptime

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Prodgate 1 Incidents Reported

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Prodgate 2 Percent Uptime

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Prodgate 2 Incidents Reported

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Recent History

Completed: CenPOS Maintenance Sep 26, 2022 6:00 AM–10:00 AM EDT

Core Processing Solutions / CenPOS Payment Gateway

No events for 1 day!

Completed: Elavon Database Maintenance Sep 24, 2022 10:00 AM–6:00 PM EDT

Core Processing Solutions / Converge

No events for 1 day!

Completed: CenPOS Maintenance Sep 22, 2022 10:00 PM–Sep 23, 2022 9:00 AM EDT

Core Processing Solutions / CenPOS Payment Gateway

Completed: CenPOS Maintenance Sep 21, 2022 10:00 PM–Sep 22, 2022 3:00 PM EDT

Core Processing Solutions / CenPOS Payment Gateway

No events for 1 day!

Completed: CenPOS Maintenance Sep 20, 2022 6:00 PM–Sep 21, 2022 3:00 PM EDT

Core Processing Solutions / CenPOS Payment Gateway

No events for 3 days!

Completed: Converge Maintenance Sep 18, 2022 2:30 AM–8:00 AM EDT

Core Processing Solutions / Converge

No events for 1 day!

Cancelled: Elavon General Processing Maintenance Sep 15, 2022 1:33 PM EDT

3 Affected Services:

Core Processing Solutions / NetTrans
viaConex / Prodgate 1
viaConex / Prodgate 2

Completed: viaConex Maintenance Sep 15, 2022 7:00 AM–Sep 16, 2022 7:00 AM EDT

viaConex / Prodgate 1

Completed: CenPOS Maintenance Sep 15, 2022 12:50 PM–10:00 PM EDT

Core Processing Solutions / CenPOS Payment Gateway

No events for 1 day!

Cancelled: viaConex Maintenance Aug 24, 2022 12:03 PM EDT

viaConex / Prodgate 2

Completed: CenPOS Maintenance Sep 13, 2022 10:00 PM–Sep 14, 2022 5:00 AM EDT

Core Processing Solutions / CenPOS Payment Gateway

RESOLVED: Third Party Processor Outage (Moneris) Sep 13, 2022 4:57 PM–7:07 PM EDT

Core Processing Solutions / Fusebox Gateway

RESOLVED: Fusebox Sep 13, 2022 12:15 AM–12:41 AM EDT

Core Processing Solutions / Fusebox Gateway

Cancelled: NetTrans Maintenance Aug 23, 2022 5:09 PM EDT

Core Processing Solutions / NetTrans

RESOLVED: Third Party Processor Outage Sep 11, 2022 1:08 AM–7:12 PM EDT

Core Processing Solutions / Fusebox Gateway

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