Converge
Resolved: Converge - Receipt Printing
Affected Service: Converge - Receipt Printing
Time of Resolution: 04:25 PM ET
We have resolved the Issues that were impacting service quality for some customers. We apologize for any inconvenience this may have caused you or your customers. If you continue to experience related service interruptions, please contact our support teams.
Customer Service Contact Information: 800-377-3962
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Affected Service: Converge - Receipt Printing
We are aware of an issue that may be restricting the ability to print receipts for some customers. Technical teams are engaged and working towards resolution. Support teams have advised of the following workaround for customers.
The “Print” button at the top of the Converge receipt popup is not working currently.
Left click into the Receipt Window
Then use either the keyboard shortcut “Control + P” or Right Click, then Print.
This will bring up the print window allowing the receipt to be printed.
Customer Service Contact Information: 800-377-3962
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