RESOLVED: Tokenization for Fusebox and Converge
Affected Service:Tokenization for Fusebox and Converge
Time of Resolution: 2:40 AM ET
We have resolved the Issues that were impacting service quality for some customers. We apologize for any inconvenience this may have caused you or your customers. If you continue to experience related service interruptions, please contact our support teams.
Customer Service Contact Information: 800-725-1243
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We have resolved issues that were impacting new tokens for some customers. Teams continue to work toward full resolution. We apologize for any inconvenience this may have caused you or your customers.
Customer Service Contact Information: 800-725-1243
If you no longer want to receive these notifications, please click the “Manage your subscription” option on your email or visit status.Elavon.com to update your notification preferences.
Some customers may still be experiencing issues. Technical teams continue to work towards a resolution for this issue. We apologize for the inconvenience.
Customer Service Contact Information: 800-725-1243
If you no longer want to receive these notifications, please click the “Manage your subscription” option on your email or visit status.Elavon.com to update your notification preferences.
Technical teams resolved the issue at ~8:30 PM EST. Teams continue to monitor systems and investigate root cause. We apologize for the inconvenience.
Customer Service Contact Information: 800-725-1243
If you no longer want to receive these notifications, please click the “Manage your subscription” option on your email or visit status.Elavon.com to update your notification preferences.
Technical teams continue to work towards a resolution for this issue. We apologize for the inconvenience.
Customer Service Contact Information: 800-725-1243
If you no longer want to receive these notifications, please click the “Manage your subscription” option on your email or visit status.Elavon.com to update your notification preferences.
Technical teams continue to work towards resolution for this issue. We apologize for the inconvenience.
Customer Service Contact Information: 800-725-1243
If you no longer want to receive these notifications, please click the “Manage your subscription” option on your email or visit status.Elavon.com to update your notification preferences.
Affected Service: Tokenization for Fusebox and Converge
Technical teams continue to work towards a resolution for this issue. We apologize for the inconvenience.
Customer Service Contact Information: 800-725-1243
If you no longer want to receive these notifications, please click the “Manage your subscription” option on your email or visit status.Elavon.com to update your notification preferences.
Affected Service: Fusebox UI, Converge
We are aware of an issue that may be impacting service quality for some customers. Technical teams are engaged and working towards resolution. We will keep you informed of any updates and apologize for the inconvenience
Customer Service Contact Information: 866-265-6225
If you no longer wish to receive these notifications, please click the “Manage your subscription” option on your email or visit status.Elavon.com to update your notification preferences.
- Core Processing Solutions / Converge
- Core Processing Solutions / Fusebox Gateway
- Servicing / General Notifications
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