Affected Service: Converge
Elavon will deploy a system update to the Converge production environment. Customers will continue to be able to login to the Virtual Terminal and utilize the Converge platform for transaction processing. A 30 minute outage for usage of 3DS2 authentication is expected. Transactions will process normally without 3DS2 validation meaning only 3DS2 qualified transactions will be affected in this 30 minute window. Transactions will still approve and decline as normal.
Support Contact Information: 800-377-3962
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