Affected Service: NetTrans/POS

Elavon will be conducting a production update of NetTrans. No customer impact is expected during this update.

Maintenance to migrate NetTrans/POS traffic (nettrans2.novainfo.net and pos.novainfo.net) to new data centers will require our customers to be able to support new IP addresses when connecting to the Elavon network.

To ensure you can continue to process to the Elavon platform without interruption, please check that you have whitelisted all IP addresses on the following link: https://developer.elavon.com/na/docs/viaconex/1.0.0/elavon-ips.

Failure to whitelist all IP addresses identified in the link above could result in extended downtime and/or processing issues.

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