MedEpay
Problem Identified: MedEpay POS Device Workflows - Epic & Provider Portal - Intermittent Timeout Errors
Affected Service: MedEpay
Support teams have identified the issue and are working to test and deploy the fix. This is currently scheduled for the evening of 21-March. Further updates will be provided after that has been completed or if this will need to be rescheduled. We apologize for the inconvenience.
Customer Service Contact Information: (877) 214-6623
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Affected Service: MedEpay POS Device Workflows - Epic & Provider Portal - Intermittent Timeout Errors:
Technical teams continue to work towards a resolution for this issue. We apologize for the inconvenience.
Customer Service Contact Information: 844-717-7725
If you no longer wish to receive these notifications, please click the “Manage your subscription” option on your email or visit status.Elavon.com to update your notification preferences.
Affected Service: MedEpay
Technical teams continue to work towards a resolution for this issue. We apologize for the inconvenience.
Customer Service Contact Information: 844-717-7725
If you no longer wish to receive these notifications, please click the “Manage your subscription” option on your email or visit status.Elavon.com to update your notification preferences.
Affected Service: MedEpay POS Device Workflows - Epic & Provider Portal - Intermittent Timeout Errors
Technical teams continue to work towards a resolution for this issue. We apologize for the inconvenience.
Customer Service Contact Information: 844-717-7725
If you no longer wish to receive these notifications, please click the “Manage your subscription” option on your email or visit status.Elavon.com to update your notification preferences.
Affected Service: MedEpay Provider Portal - Intermittent Timeout Errors
Technical teams continue to work towards a resolution for this issue. We apologize for the inconvenience.
Customer Service Contact Information: 844-717-7725
If you no longer wish to receive these notifications, please click the “Manage your subscription” option on your email or visit status.Elavon.com to update your notification preferences.
Affected Service: MedEpay Provider Portal Intermittent Timeout Errors
Technical teams continue to work towards a resolution for this issue. We apologize for the inconvenience.
Customer Service Contact Information: 844-717-7725
If you no longer wish to receive these notifications, please click the “Manage your subscription” option on your email or visit status.Elavon.com to update your notification preferences.
Affected Service: MedEpay
We are aware of an issue that may be impacting service quality for some customers. Technical teams are engaged and working towards resolution. We will keep you informed of any updates and apologize for the inconvenience
Customer Service Contact Information: 844-717-7725
If you no longer wish to receive these notifications, please click the “Manage your subscription” option on your email or visit status.Elavon.com to update your notification preferences.
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