MedEpay
Resolved: MedEpay
Affected Service: MedEpay Device Coordinator
Time of Resolution: 11:15 AM ET
We have resolved the Issues that were impacting service quality for some customers. We apologize for any inconvenience this may have caused you or your customers. If you continue to experience related service interruptions, please contact our support teams.
Customer Service Contact Information: 844-717-7725
If you no longer wish to receive these notifications, please click the “Manage your subscription” option on your email or visit status.Elavon.com to update your notification preferences.
Affected Service: MedEpay Device Coordinator
We have resolved the Issues that were impacting service quality for some customers. Technical teams continue to monitor systems for errors. If you are continuing to experience problems, the recommended step is to restart the MedEpay Device Coordinator service or your workstation. We apologize for any inconvenience that may have caused you or your customers. If you continue to experience related service interruptions, please contact our support teams.
Customer Service Contact Information: 844-717-7725
If you no longer wish to receive these notifications, please click the “Manage your subscription” option on your email or visit status.Elavon.com to update your notification preferences.
Affected Service: MedEpay
We are aware of an issue that may be impacting device connectivity for some customers. Technical teams are engaged and working towards resolution. For those experiencing issues, an initial troubleshooting step would be restarting the MedEpay Device Coordinator. We will keep you informed of any updates and apologize for the inconvenience.
Customer Service Contact Information: 844-717-7725
If you no longer wish to receive these notifications, please click the “Manage your subscription” option on your email or visit status.Elavon.com to update your notification preferences.
By providing us with an email address you are expressly consenting to receiving email communications. User provided email address will only be used to communicate information regarding your chosen components/products and the services provided by Elavon. Confidential, personal, or financial information will never be sent or requested in an email from Elavon.