Terminals
Resolved: Poynt Terminals (Batch Settlement)
Affected Service:Poynt Batch Settlement
Time of Resolution: 8:00 AM ET
We have resolved the Issues that were impacting service quality for some customers. We apologize for any inconvenience this may have caused you or your customers. If you continue to experience related service interruptions, please contact our support teams.
Customer Service Contact Information: 800-725-1243
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Affected Service: Poynt - Batch Settlement
We are aware that a third party processor outside of Elavon’s network is experiencing issues that may be impacting service quality for some customers. We will keep you informed of any updates that are received from the impacted processor. We apologize for the inconvenience.
Customer Service Contact Information: 800-377-3962
If you no longer want to receive these notifications, please click the “Manage your subscription” option on your email or visit status.Elavon.com to update your notification preferences.
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