Resolved: American Express Transaction Processing
Affected Service: American Express
Time of Resolution: 12:00 PM ET
The issues that were impacting service quality for some customers have been resolved. We apologize for any inconvenience this may have caused you or your customers. If you continue to experience related service interruptions, please contact our support teams.
Customer Service Contact Information: 800-725-1243
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Affected Service: American Express
We are aware of an issue causing some customers to experience issues when attempting to run America Express transactions. This is due to an issue outside of Elavon's network. We will keep you informed of any updates we receive. Thank you.
Customer Service Contact Information: 800-725-1243
If you no longer wish to receive these notifications, please click the “Manage your subscription” option on your email or visit status.Elavon.com to update your notification preferences.
- Core Processing Solutions / Fusebox Gateway
- Core Processing Solutions / CenPOS Payment Gateway
- Core Processing Solutions / Talech
- Core Processing Solutions / Elavon Hosted POS Integration System (HPI)
- Core Processing Solutions / Terminals
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