Talech

Resolved: Talech - Customer Care Unavailable

Resolved

Affected Service: Talech - Customer Care Unavailable

Time of Resolution: 5:16 PM ET

Services have been restored by a third party outside of Talech. Customers are now able to contact Talech via the normal customer service number. We apologize for any inconvenience this may have caused you or your customers. If you continue to experience related service interruptions, please contact our support teams.

Customer Service Contact Information: 888-995-1998

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Updated

Affected Service: Talech - Customer Care Unavailable

**Corrected** Technical teams have partially remediated the issue. Customer Care is now able to complete outbound calls, however, inbound calls remain impacted. Root cause and full remediation is still under investigation outside of Talechs environment.

Customer Service Contact Information: 888-995-1998

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Updated

Affected Service: Talech - Customer Care Unavailable

Technical teams have remediated the issue while the root cause of the outage is investigated and resolved outside of Talechs environment. We apologize for the inconvenience.

Customer Service Contact Information: 888-995-1998

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Investigating

Affected Service: Talech - Customer Care Unavailable

We are aware of an issue that may be impacting customers from reaching customer care. Technical teams are engaged and working towards resolution. We will keep you informed of any updates and apologize for the inconvenience

Customer Service Contact Information: 888-995-1998

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