Affected Service: viaConex

Elavon will be conducting a production update of viaConex. No customer impact is expected during this update.

This update is to migrate viaConex traffic to new data centers and will require our customers to be able to support new IP addresses when connecting to the Elavon network.

To ensure you can continue to process to the Elavon platform without interruption, please check that you have whitelisted all IP addresses on the following link: https://developer.elavon.com/na/docs/viaconex/1.0.0/elavon-ips.

Failure to whitelist all IP addresses identified in the link above could result in extended downtime and/or processing issues.

If you no longer want to receive these notifications, please click the “Manage your subscription” option on your email or visit status.Elavon.com to update your notification preferences.