CenPOS Payment Gateway

Resolved: CenPOS Virtual Terminals

Resolved

Affected Service:CenPOS Virtual Terminal

Time of Resolution: 12:00 PM ET

Service for CenPOS Virtual Terminal has been restored. Customers can now access the Virtual Terminal using https://www.cenpos.net. Please logoff Simple Cashiering before logging into Virtual Terminal.

We apologize for any inconvenience. We apologize for any inconvenience this may have caused you or your customers. If you continue to experience related service interruptions, please contact our support teams.

Support Contact Information: 800-725-1243

If you no longer want to receive these notifications, please click the “Manage your subscription” option on your email or visit status.Elavon.com to update your notification preferences.

Problem Identified

Affected Service: CenPOS Virtual Terminals

Technical teams are now targeting 3-May 2022 to implement a fix. In the meantime customers are asked to continue to use https://www.cenpos.net/simplecashieringv3 to process transactions until work has been completed. We apologize for any inconvenience this may cause.

If you no longer want to receive these notifications, please click the “Manage your subscription” option on your email or visit status.Elavon.com to update your notification preferences.

Investigating

Affected Service: CenPOS Virtual Terminals

Technical teams are targeting 2-May 2022 to implement a fix. In the meantime customers are asked to continue to use https://www.cenpos.net/simplecashieringv3 to process transactions until work has been completed. We apologize for any inconvenience this may cause.

If you no longer want to receive these notifications, please click the “Manage your subscription” option on your email or visit status.Elavon.com to update your notification preferences.

Investigating

Affected Service: CenPOS Virtual Terminals

Due to CenPos system maintenance users will be directed to https://www.cenpos.net/simplecashieringv3 to process transactions until work has been completed. We apologize for the inconvenience.

If you no longer want to receive these notifications, please click the “Manage your subscription” option on your email or visit status.Elavon.com to update your notification preferences.

Opened

Affected Service: CenPOS Virtual Terminals

We are aware of an issue that may be impacting service quality for some customers. Technical teams are engaged and working towards resolution. We will keep you informed of any updates and apologize for the inconvenience

Support Contact Information: 800-377-3962

If you no longer want to receive these notifications, please click the “Manage your subscription” option on your email or visit status.Elavon.com to update your notification preferences.

By providing us with an email address you are expressly consenting to receiving email communications. User provided email address will only be used to communicate information regarding your chosen components/products. Confidential, personal, or financial information will never be sent or requested in an email from Elavon