General Notifications

Resolved: Mastercard 3D Secure Errors

Resolved

Time of Resolution: 5:19 PM ET

We have implemented a fix for the outage on Elavon's end while we continue to work with MasterCard on a permanent solution. If you continue to experience related service interruptions, please contact our support teams.

Support Contact Information: 800-725-1243

If you no longer wish to receive these notifications, please click the “Manage your subscription” option on your email or visit status. Elavon.com to update your notification preferences.

Investigating

Affected Service: Mastercard 3D Secure

We are aware of an issue causing some customers to experience issues when attempting to run Mastercard 3D Secure transactions. This is due to an issue outside of Elavon's network. We will keep you informed of any updates we receive. Thank you.

Support Contact Information: 800-725-1243

If you no longer wish to receive these notifications, please click the “Manage your subscription” option on your email or visit status.Elavon.com to update your notification preferences.

By providing us with an email address you are expressly consenting to receiving email communications. User provided email address will only be used to communicate information regarding your chosen components/products. Confidential, personal, or financial information will never be sent or requested in an email from Elavon